Welcome to AZ Cert Prep Student Support

We're committed to your success and want to ensure you feel confident, supported, and prepared throughout your course experience.

🧭 Getting Started


  • Review your Welcome Email for login instructions and course access.
  • Watch our Getting Started Tutorial Video (if available).
  • Contact support if you have not received your access link within 24 hours of enrollment.


📚 Course Support


  • Access all course modules via your Thinkific student dashboard.
  • Downloadable handouts and resources are available in each lesson.
  • Email [email protected] with questions about course navigation, materials, or technical issues.


💬 Contact an Instructor


  • For content-related support or assignment guidance, contact your course instructor directly at [email protected] 
  • You may also use our Contact Us form for general assistance.


⏰ Office Hours


  • Our instructors and support team are available Monday–Friday, 9:00 AM–5:00 PM (AZ Time).
  • You may also schedule a live support session by emailing us.


📝 Certificates & Documentation


  • Once you complete your course, your certificate will be automatically available in your dashboard.
  • For official documentation or verification letters, submit a request through the Contact Us form.


💡 Tips for Success


  • Set a weekly schedule to complete your lessons.
  • Use a quiet study space and stay organized with your course materials.
  • Don’t hesitate to ask questions—we’re here to help!
  • Take notes, review your notes, engage with all content in the course to ensure proper exam prep.